Why does Winbox require second verification for withdrawal?

To enhance account and fund security, Winbox has implemented a Second Verification process. This prevents unauthorized withdrawals or third-party access, ensuring your money stays safe. It’s an extra step for your protection.

How to complete Winbox second verification?

Simple steps: Top up at least RM100 → Go to “Withdrawal” page → Receive an amount like RM100.06 → Return to verification page and enter the exact amount received → The system will review and approve within 24 hours.

How to speed up the withdrawal process?

Withdrawals should be in multiples of RM100 (e.g., 100, 200, 500) to reduce delays and system load. This helps us process your funds faster.

How long does withdrawal take?

Typically withdrawals are completed within 15-30 minutes. During peak times or if data issues arise, it may take up to 1 hour.

Can I withdraw without completing second verification?

No. Second verification is mandatory for withdrawals. Please complete it early to avoid delays.

What if my upload or verification fails?

Check the following: Stable internet connection / Correct personal details / Exact amount entered. If problems persist, contact Winbox Live Support for help.

What if I input the wrong amount 3 times during verification?

Please contact Winbox Customer Support to reset the verification lock.

Winbox Real Name Authentication

Arahan pengesahan sekunder Winbox

Untuk melindungi keselamatan akaun anda, Winbox telah mendayakan mekanisme pengesahan dua langkah untuk pengeluaran. Walaupun ia adalah langkah tambahan, ia menambah barisan pertahanan tambahan untuk dana anda. Kami berharap melalui mekanisme yang lebih selamat, setiap pengeluaran akan lebih selamat dan cepat.

Mengapa kita memerlukan pengesahan dua langkah?

Cegah pengeluaran melalui akaun yang dicuri

Cegah pengubahan wang haram atau arbitraj

Meningkatkan kecekapan pengeluaran dan keselamatan

Soalan Lazim Winbox

Pengeluaran & Pengesahan Kedua

Kenapa Winbox memerlukan pengesahan kedua untuk pengeluaran?

Untuk meningkatkan keselamatan akaun dan dana, Winbox telah melaksanakan proses Pengesahan Kedua. Ini menghalang pengeluaran tanpa kebenaran atau akses pihak ketiga, memastikan wang anda kekal selamat. Ini adalah langkah tambahan untuk perlindungan anda.